Programme

“I’m ten years old, my life’s half over. And I don’t even know if I’m black with white stripes or white with black stripes”

Marty the Zebra – Madagascar

In an increasingly inter-connected world, business interaction has become far more international and multi-cultural than ever before. It is therefore very important to understand cultural norms and avoid making mistakes when meeting, greeting and interacting with people from different cultures in order not to offend, and to make a good, lasting impression on others.

Content

This seminar, delivered by Dr Viviana Premazzi PhD, is designed to enable the participants to explore cultural and communication frameworks, develop intercultural competencies, understand conscious and unconscious bias, cope most successfully with the challenges of an international assignment or project and preventing inter-cultural misunderstanding and culture shock.

At the end of the training session participants will be able to:
define culture, communication, intercultural communication, ethnocentrism, culture shock, cultural misunderstanding; identify and describe the various aspects of culture which affect a person’s worldview, values, and behaviour; understand the diversity of worldviews, values, behaviour, traditions, and experiences of co-cultures within and outside Malta and the interactions of those co-cultures with one another; construct a list of suggestions, tools and strategies for improving intercultural communication, diversity and inclusion and to avoid intercultural misunderstanding and culture shock.

The training uses a mix of cognitive (lectures and discussions) and behavioural methods (simulations, role plays, case studies, immersion) that can be adapted to the specific need of the participants. The training can be tailored to the needs and knowledge of the participants, be country-specific, and/or business-relevant.

Timing

The seminar takes between 2 and 2.5 hours, depending on audience participation, and may be extended if you would like more related content (such as inclusive leadership, stereotypes, intercultural and interreligious conflict management etc). The starting time can be agreed at your convenience.

Location

The seminar is priced on the assumption that it takes place at your premises and that adequate facilities are provided, peripherals such as projectors and presentation clickers are installed and ready to use, writing materials for participants are prepared in advance and that there is easy access to drinking water during the day. If an external venue is required, one can be arranged at an additional cost (to be determined).

Rest assured that you will receive an effective seminar on Inter-Cultural Awareness delivered in a highly-professional manner for the best possible value.

Our ultimate aim is to help you understand the specificities of different cultures and how to avoid causing offence when dealing with people from other cultures, creating a feeling of inclusion and helping your international staff to better assimilate into  your organisation.

 ♣

Distinguish Yourself.

Master every situation with confidence and grace.

This seminar can be delivered in English, Italian and Portuguese.